Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience? ❓Why does the… (2024)

Vicky Ridley

Sales Director at Masterclassing

  • Report this post

❓What is DPDI and how will affect customer experience?❓Why does the promise of first-party data not align with consumer behaviour?❓How can you use AI to prevent churn?❓Where does your data live and how can you simplify it?These were some of the topics that our expert speakers tackled at our Data & Analytics Masterclass in London yesterday. Our speakers - Sally Phillips from Paragon DCX, Ricardas Montvila from Mapp, Chris Liversidge from Corvidae and Matt Wilkinson from AUDIENCES presented and hosted roundtable discussions solving challenges faced by many in the industry.Thanks to all of them, and to Sahil Sindhu, who shared his experiences of AI being used to optimise workflows. As always, lots of insights and challenges shared.

  • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (2)

20

2 Comments

Like Comment

Paragon DCX

2d

  • Report this comment

Great people, great event 👏🏼👏🏼

Like Reply

1Reaction

To view or add a comment, sign in

More Relevant Posts

  • Vicky Ridley

    Sales Director at Masterclassing

    It was a pleasure to host the Rewards & Employee Benefits Masterclass in London on Tuesday afternoon. A great turn out from the HR community - it was so good to see people enjoying being back to in-person events and getting so much value from listening to our expert speakers and networking with each other. Our speakers - Beth Daniel from Peppy, Gabriella Pistol from YuLife, Stephanie Leung from KareHero and Venetia Leigh from Vivup presented and hosted roundtable discussions solving challenges faced by many in the industry, including:- How to craft reward programs that employees truly value and love (and use)- Why a strong EVP is no longer nice to have - it's a must have- Why age matters in the future of the workforce- The importance of providing multi-generational support to your workforceThanks to all of them, and to Gregg Hall, who shared his experiences of implementing financial wellbeing programs and other supporting benefits. A very chatty room - lots of discussion and sharing of challenges. Thank you to everyone who joined us!

    • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (7)
    • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (8)
    • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (9)
    • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (10)

    15

    2 Comments

    Like Comment

    To view or add a comment, sign in

  • Vicky Ridley

    Sales Director at Masterclassing

    • Report this post

    A great morning, full of lively discussion. Thanks to all our speakers and everyone who spent the morning with us.

    2

    Like Comment

    To view or add a comment, sign in

  • Vicky Ridley

    Sales Director at Masterclassing

    • Report this post

    Last week, Masterclassing hosted the Retail & eCommerce Masterclass with Genie Goals, RevLifter, Relewise, Playable and Emplifi.A huge thanks to our speakers - Imogen Collins, Dan Bond, Taku Chituku, Libby Jackson and Jeremy Dodd. A great variety of interesting topics:- Why Does Your Data Look So Different in GA4?- The Era of Smart Retail Offers - Getting Insights, Driving Outcomes, Optimising Performance- Unlocking Growth Potential: Leveraging the Power of Search and Recommendations- Play to Engage: The Power of Gamification in Marketing- Turn Social Proof Into Your Most Powerful Growth DriverIt was great to hear such positive feedback about the event from the retail & eCommerce brands in the room, many of whom commented on the value of the networking format and the amount of insight gained in just half a day. Looking forward to the next Retail & eCommerce Masterclass in September!

    • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (17)
    • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (18)

    31

    2 Comments

    Like Comment

    To view or add a comment, sign in

  • Vicky Ridley

    Sales Director at Masterclassing

    • Report this post

    Such a fantastic morning at the GoodHabitz Learning & Development Masterclass yesterday. Thank you to the speakers - Alice Svoboda, Matthew Phelan and Zii N., who shared fascinating insights into Learning in The Flow of Life, How to Use Employee Happiness Data to Positively Impact the Careers of Your People and Skills For Life, The Jobs For Tomorrow, A Burberry Story. A special thanks to Mark Thompson for bringing the whole thing together and for hosting. Thank you also to Hussein El Fadel, Sami Gerezgiher, Martin Coles and Jessica Goold for running the roundtable discussions, and to Tasha Galloway for supreme organisational skills!A great turnout from the HR L&D community. Thanks to everyone who spent the morning with us!

    • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (22)

    24

    7 Comments

    Like Comment

    To view or add a comment, sign in

  • Vicky Ridley

    Sales Director at Masterclassing

    • Report this post

    It was a pleasure to host the Masterclassing HR Experts Panel dinner last night, in partnership with Leapsome.Catherine Donaghy led an insightful fireside chat with Michelle Norwood, CPTD, discussing a range of topics around what makes effective managers, including how to empower managers, managing different generations in the workplace and managing in a hybrid set-up. Roundtable discussions were then held over a 3-course dinner at the wonderful Fredericks Restaurant, facilitated by Catherine and Michelle, as well as Ankit Saigal, Jaime Española and Daniel Brown. Thank you to everyone who spent the evening with us. Looking forward to the next one!

    • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (27)
    • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (28)
    • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (29)

    12

    Like Comment

    To view or add a comment, sign in

  • Vicky Ridley

    Sales Director at Masterclassing

    • Report this post

    A great morning hosting the Employee Engagement Masterclass yesterday. Thank you to our partners Leapsome, The Happiness Index, Mo and Maji Financial Wellbeing and our speakers Ankit Saigal, Matthew Phelan, Luke Fisher and Akshay Sandri. It was great to see so many HR professionals in attendance, taking time out from their busy schedules to spend the morning with us. Some great topics discussed, including Empowering Managers, Happiness and Culture, Engaging Employees in the Moments that Matter and Increasing Platform Adoption. Looking forward to the next Employee Engagement Masterclass on 5th June!

    • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (33)
    • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (34)

    21

    5 Comments

    Like Comment

    To view or add a comment, sign in

  • Vicky Ridley

    Sales Director at Masterclassing

    • Report this post

    It was a pleasure to host the HR Leaders Dinner in London last night in partnership with The Happiness Index, Remote and Learn Amp | B Corp™.Thanks to our speakers Tony Latter, Francesco Cardi and Joe Hill-Wilson We had some great insights and fantastic discussions around The Business Case for Happiness, Retaining Top Talent and Redesigning for Modern Orgs with Tech & AI. Thanks to Tasha Galloway and the team at Fredericks for superb organisation, ensuring a relaxed evening with lovely food, drink and great conversation.

    • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (39)
    • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (40)
    • Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (41)

    14

    Like Comment

    To view or add a comment, sign in

Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (44)

Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?❓Why does the… (45)

1,134 followers

  • 83 Posts

View Profile

Follow

Explore topics

  • Sales
  • Marketing
  • Business Administration
  • HR Management
  • Content Management
  • Engineering
  • Soft Skills
  • See All
Vicky Ridley on LinkedIn: ❓What is DPDI and how will affect customer experience?

❓Why does the… (2024)
Top Articles
Latest Posts
Article information

Author: Velia Krajcik

Last Updated:

Views: 5727

Rating: 4.3 / 5 (74 voted)

Reviews: 89% of readers found this page helpful

Author information

Name: Velia Krajcik

Birthday: 1996-07-27

Address: 520 Balistreri Mount, South Armand, OR 60528

Phone: +466880739437

Job: Future Retail Associate

Hobby: Polo, Scouting, Worldbuilding, Cosplaying, Photography, Rowing, Nordic skating

Introduction: My name is Velia Krajcik, I am a handsome, clean, lucky, gleaming, magnificent, proud, glorious person who loves writing and wants to share my knowledge and understanding with you.